Effective as of June, 2026
The ROLI Learn Platform and ROLI Learn for CASIO Service shall be referred to together as the "Service" except for any AI Music Coach implementation which is governed instead by a separate Terms of Service (the AI Music Coach Terms of Service) which details our terms specifically in relation to the technology. The Service is operated by Luminary ROLI Ltd. ("we/us/our/ROLI").
These Terms of Use set out the agreement between you and ROLI, so please take some time to read and understand them. By purchase, installation and/or use of the Service, including all features and functionalities, you confirm that you are bound by these Terms of Use. In order to use the Service and access any content, you need to (1) meet the age requirements (2) have the power to enter a binding contract with us and not be barred from doing so under any applicable laws. You also promise that any registration information that you submit to ROLI is true, accurate, and complete, and you agree to keep it that way at all times. If you do not agree to these Terms of Use, you may not use the Service. Note: The Casio hardware device on which you access ROLI Learn for Casio is sold separately by Casio under Casio's own terms of sale and warranty. Please refer to the documentation provided to you by Casio at the point of purchase for those terms.
These Terms apply to ROLI Learn subscriptions accessed with a Casio device or third-party bundled offering. If you have purchased a standard ROLI Learn subscription, your subscription is governed by these separate terms.
Table of Contents
a) Eligibility and Age limitations. By registering for an account or otherwise using the Services, you represent that (i) you are at least 18 years of age, if you are located in Japan; or (ii)Â you are at least 16 years of age, if you are located elsewhere. If you are below the applicable age threshold in your jurisdiction, you may only register for or use the Services if you have parent or guardian consent and your parent or legal guardian has reviewed and agreed to this Agreement on your behalf and has consented to the processing of your personal data under the ROLI Privacy Policy and ROLI Children's Privacy Policy. You accept full responsibility for any unauthorised use of the Services by minors in connection with your account.
b) Registration. Only individuals who have registered for a ROLI account, provided certain information (e.g. a valid email address) and have agreed to the ROLI Terms of Use are eligible to use the Service. You agree that you are responsible for maintaining the confidentiality of your login information. If you suspect that your Login Information and/or account has been accessed or used without your authorization, you must immediately notify ROLI and modify your login information. You are responsible for any use of the login information and activity on your Account, including purchases, whether or not authorized by you.
a) Subscription and Auto-Renewal. Your ROLI Learn for CASIO Subscription ("Subscription") includes enrollment into an ongoing/recurring payment plan. The pricing and terms applicable to your Subscription may vary depending on territory, promotional offers and the subscription period you select at the time of purchase. Payment will be charged to your chosen payment method at the start of each new billing period, unless cancelled. We may increase the price of any of our Services at any time, and where we do so, we will give you notice in accordance with these Terms of Use. Examples of when we may do this include: our cost of providing the services will increase (such as when we have to pay third parties more for their content); we are introducing new content and services, etc. If you do not wish to accept a price change, you may cancel your Subscription. If you do not cancel your Subscription after the price change takes effect and before the start of your new Subscription period, your Subscription will be renewed at the price in effect at the time of renewal. Without any further action on your part, you authorise us to charge your payment method for these amounts.
b) Free trials. Your Subscription may begin with a thirty (30) day free trial. We will require you to provide your payment details to start the Trial. By providing such details, you agree that we may automatically begin charging you for the Subscription on the first day following the end of the Trial on a recurring basis at the interval that we disclose to you in advance. You can cancel your Subscription at any time before the end of your free trial. IF YOU DO NOT WANT TO INCUR THIS CHARGE, YOU MUST CANCEL THE APPLICABLE PAID SUBSCRIPTION BEFORE THE END OF THE FREE TRIAL.
c) Statutory Withdrawal Rights. Where local law grants you a statutory right of withdrawal, those rights pertain to the beginning of your subscription, which is inclusive of the 30 day free trial period. Subsequently, your statutory withdrawal rights cease when digital content is made fully available to you or when your paid subscription starts, as permitted by applicable law. As such, the paid subscription itself does not include any additional contractual cooling-off or refund period after the trial ends. If you are a customer in Japan, please note that mail order sales (通信販売) under the Act on Specified Commercial Transactions are not subject to statutory cooling-off provisions. However, you may cancel your subscription at any time during the 30-day free trial without charge.
d) Renewal. Your Subscription will automatically renew at the end of the applicable Subscription period, unless you cancel your Subscription before the end of the then-current Subscription period. We do not refund subscription fees already paid, except where required by applicable law.
e) Cancellation. You may cancel your Subscription at any time during the thirty (30) day free trial; your payment method will not be charged. Once the subscription becomes active (after the free trial ends), you may cancel at any time. Cancellation takes effect at the end of your current billing period. We do not provide refunds or credits for partially used billing periods, except where required by applicable law. You will still be able to access the service until the end of your current billing period.
f) Payment Details. Please note that we use Stripe (https://stripe.com) as our third-party payment processor to process card payments. ROLI does not store or process any card details on its own servers. Stripe will store the card details used to pay the Subscription fees and will use those same card details to automatically take payment for any Subscription fees in respect of each Renewal Period. You are responsible for keeping your payment details up-to-date and authorize us to continue to charge your card using the updated information. If a payment is not successfully authorized due to expiration, insufficient funds, or otherwise, we may suspend or terminate your Subscription by giving you notice.
g) Codes, Gift Cards, and Other Prepaid Products. If you have purchased or received a code, a gift card, or other pre-paid product enabling you to access Paid Content of the Services ("Code"), your order will automatically terminate at the end of the period specified in the Code. Supplemental terms and conditions provided in connection with the Code may apply to the use of the Services. In case of conflict between this Agreement and such supplemental terms, the supplemental terms shall prevail.
a) Rights we give to you. Our Services and their content are the property of ROLI or its licensors. Subject to certain limitations as described herein, you are granted the right to use the Service, as well as access and use applications, music, videos, pictures, instructional or other material or content available through the Service (collectively, "Service Content").
b) License to the Service. Subject to your acceptance of these Terms and your continued compliance with them and the Agreement, ROLI grants you a Limited, non-exclusive, non-transferable, and non-sublicensable license to use the Services and related software and any Service Content, strictly for your personal, non-commercial use. The Services and Service Content are licensed, not sold or transferred to you. Any software copies, content or other material of the Services, including Service Content, will remain the property of ROLI and its licensors even after they are downloaded or installed on your device.
c) License Restrictions. You may not use the Service, Service Content or any part thereof in any way that is not expressly permitted by the Agreement. You may not use this Service in any unlawful manner or for any unlawful purposes. You further agree that you will not, and will not attempt to, copy, modify, share or transfer any part of the Services or the content thereof unless specifically permitted by ROLI.
d) Notice and Takedown. It is our policy to respond to notices of alleged infringement that comply with the Digital Millennium Copyright Act ("DMCA"). If you are a copyright owner or an agent of one, and you believe that any Content on the Platform infringes your copyrights, you may submit a notification to our Designated Copyright Agent. More information on submitting a notice can be found here.
e) Ownership. ROLI does not grant you any ownership rights in the Service or Service Content. All rights, title and interest in and to the Service (including without limitation any graphics, images; audio and/or video; designs; concepts and methods of operation; themes; logos; domain names; trade names and trademarks; any other copyrightable material; the "look and feel" of the Service; the compilation, assembly and arrangement of the materials of the Service; and all other Service Content and applications) are owned, controlled, or licensed by ROLI and are protected from unauthorized use, copying, and dissemination including without limitation by copyright, Trademark, patent, trade secret publicity, and other laws, rules, regulations, and international treaties.
We do not guarantee that the Service will be secure or free from bugs, viruses, errors, or that defects will be corrected. You are responsible for configuring your information technology, computer programmes and platform in order to access our Service. You should use your own virus protection software.
EXCEPT AS EXPRESSLY PROVIDED HEREIN, THE ROLI PLATFORM, INCLUDING THE SOFTWARE, SERVICES AND ROLI CONTENT, AND ANY MATERIALS OR OTHER PRODUCTS PROVIDED BY OR ON BEHALF OF ROLI PURSUANT TO THIS AGREEMENT ARE PROVIDED "AS IS" AND ROLI AND ITS AFFILIATES AND ITS LICENSORS AND SERVICE PROVIDERS HEREBY DISCLAIM ALL REPRESENTATIONS, WARRANTIES, AND CONDITIONS, EXPRESS OR IMPLIED, INCLUDING REPRESENTATIONS AS TO MERCHANTABILITY, FITNESS FOR ANY PARTICULAR PURPOSE, INTEGRATION, THE QUALITY OF THE ROLI PLATFORM OR ANY ASSOCIATED PRODUCTS OR SERVICES, ROLI CONTENT, THIRD PARTY CONTENT, CONTENT, TIMELINESS, OR NON-INTERRUPTION.
ROLI, ITS AFFILIATES AND ITS LICENSORS AND SERVICE PROVIDERS WILL NOT BE LIABLE IN ANY WAY FOR ANY CLAIM, DAMAGE, COST, LIABILITY, OR LOSS OF ANY KIND, INCLUDING LOSS OR DAMAGE TO YOU OR YOUR BUSINESS, YOUR ACCOUNT, YOUR RELIANCE ON THE SERVICE, INCLUDING THE SOFTWARE, YOUR CONTENT, OR PERSONAL INJURY, DEATH, OR PROPERTY DAMAGE, ARISING FROM OR RELATING TO THE SERVICE, SOFTWARE, OR THIRD PARTY SERVICES FOR ANY REASON. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ROLI WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS) ARISING FROM OR RELATING TO THESE TERMS OF USE, OUR PLATFORM, OR ANY CONTENT THEREIN, INCLUDING WITHOUT LIMITATION, SOCIAL MEDIA ACCOUNTS, THIRD PARTY CONTENT OR ANY THIRD PARTY SERVICES, EVEN IF INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE. IN NO EVENT SHALL ROLI BE LIABLE FOR MORE THAN THE AMOUNT PAID BY YOU FOR YOUR ROLI HARDWARE OR SOFTWARE THAT GAVE RISE TO THE CLAIM, OR $10, WHICHEVER IS GREATER. THE PARTIES ACKNOWLEDGE AND AGREE THAT THIS DISCLAIMER OF WARRANTY AND LIMITATION OF LIABILITY ARE ESSENTIAL TO THESE TERMS AND THAT ROLI WOULD NOT ALLOW ACCESS TO THE SERVICE, INCLUDING ITS SOFTWARE AND SERVICES, WITHOUT ACCEPTANCE OF THESE TERMS. NOTHING IN THIS AGREEMENT IS INTENDED TO EXCLUDE OR RESTRICT OR SHALL BE CONSTRUED AS EXCLUDING OR RESTRICTING THE LIABILITY OF ROLI FOR (I) DEATH OR PERSONAL INJURY CAUSED BY THE GROSS NEGLIGENCE OF ROLI, ITS EMPLOYEES, OR ITS AGENTS; (II) WILLFUL MISCONDUCT OF ROLI, INCLUDING FRAUDULENT CONCEALMENT OF DEFECTS; OR (III) ANY LIABILITY WHICH CANNOT BE LIMITED OR EXCLUDED BY APPLICABLE LAW. IN SUCH JURISDICTIONS, THE FOREGOING LIMITATIONS WILL BE ENFORCED TO THE GREATEST EXTENT PERMITTED BY APPLICABLE LAW.
If you are a customer in Japan, nothing in this Section 5 shall operate to exclude or restrict any liability of ROLI that cannot be excluded or restricted under the Consumer Contract Act (消費者契約法), including (without limitation) any term that would wholly exclude ROLI’s liability for damages caused by ROLI’s default or tortious act, or any term that would restrict ROLI’s liability for damages caused by ROLI’s wilful or grossly negligent act. To the extent that any provision of this Section 5 is found to be unenforceable under the Consumer Contract Act, that provision shall be limited or modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.
Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any ROLI hardware products, which will be set out in our General Terms of Sale here.
You hereby agree to indemnify, defend and hold harmless ROLI and our successors, assigns, affiliates, agents, directors, officers, employees, shareholders, licensors, and service providers from and against any and all claims, obligations, damages, liabilities, losses, expenses, and costs, including reasonable legal fees, resulting from:
i. any breach by you of these Terms;ii. Your Content; oriii. any activity related to your account, be it by you or by any other person accessing your account with or without your consent, unless such activity was caused by the act or default of us.
ROLI shall not be liable for any delay or failure to perform resulting from causes outside the reasonable control of ROLI, including without limitation any failure to perform hereunder due to unforeseen circumstances or cause beyond ROLI's control such as acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.
You agree that by using the Service, ROLI may collect data about you and your use of the Service, and such data shall be governed by our Privacy Policy located here. You agree to the terms of such Privacy Policy in connection with your use of the Service.
If a dispute arises between you and ROLI, we strongly encourage you to first contact us directly via our support page and seek resolution.
10.1 These Terms shall be governed by the laws of England and Wales and subject to the non-exclusive jurisdiction of the courts of England and Wales. Where you are habitually resident in Japan, these Terms and any dispute or claim shall be governed by the laws of Japan and subject to the exclusive jurisdiction of the Tokyo District Court. Nothing in this clause limits any rights or protections that cannot be excluded under applicable law in your local jurisdiction.
Additional notices and information required under local law (for example, in Japan under the Act on Specified Commercial Transactions) may be provided separately in the applicable jurisdiction. If you are a customer in Japan, please refer to the ASCT Notation available here for mandatory disclosures under the Act on Specified Commercial Transactions.
If you have any questions concerning the Service or the Agreement, please visit our support page.
Thank you for reading our Terms. We hope you enjoy ROLI Learn for CASIO!