Order management portal

Shipping Updates for Pre-Order Customer

We're thrilled by all the anticipation for your new ROLI Airwaves and Pianos, and we want to keep you fully informed about the shipping of your preorder.

Due to the relocation of our manufacturing facilities, there has been an adjustment to our shipping timelines. We're working diligently to get your gear to you as quickly as possible without compromising on the quality you expect from ROLI.

You’ll find all the updated shipping information below, detailing how each batch of Airwave and Piano preorders is affected. To find out which batch your shipment is in, refer to the confirmation email you received at the time of ordering.

ROLI Piano - latest shipping timelines

Piano Batch

US Customers

UK Customers

EU Customers

CA Customers

AU/NZ Customers

1

SHIPPED

SHIPPED

SHIPPED

SHIPPING

W/C 8/12

2

SHIPPED

SHIPPED

SHIPPED

SHIPPING

W/C 8/12

3

SHIPPED

SHIPPED

SHIPPED

SHIPPING

W/C 8/12

4

W/C 1/12

SHIPPED

SHIPPED

SHIPPING

W/C 8/12

5

W/C 8/12

SHIPPED

SHIPPING

SHIPPING

W/C 8/12

6

W/C 8/12

SHIPPING

SHIPPING

SHIPPING

W/C 8/12

7

W/C 8/12

SHIPPING

SHIPPING

SHIPPING

W/C 8/12

8

W/C 8/12

W/C 1/12

SHIPPING

SHIPPING

W/C 8/12

9

W/C 15/12

W/C 1/12

W/C 1/12

SHIPPING

W/C 8/12

10

W/C 15/12

W/C 1/12

W/C 1/12

W/C 1/12

W/C 8/12

11

W/C 15/12

W/C 8/12

W/C 1/12

W/C 1/12

W/C 8/12

12

W/C 15/12

W/C 8/12

W/C 1/12

W/C 1/12

W/C 8/12

13

W/C 15/12

W/C 8/12

W/C 1/12

W/C 1/12

W/C 8/12

14

W/C 15/12

W/C 8/12

W/C 1/12

W/C 1/12

W/C 8/12

15

W/C 15/12

W/C 8/12

W/C 1/12

W/C 1/12

W/C 8/12

16

W/C 15/12

W/C 15/12

W/C 15/12

W/C 1/12

W/C 15/12

ROLI Airwave - latest shipping timelines

Airwave Batch

US Customers

UK Customer

EU Customer

CA Customers

AU/NZ Customers

1

SHIPPED

SHIPPED

SHIPPED

SHIPPING

W/C 8/12

2

SHIPPED

SHIPPED

SHIPPED

SHIPPING

W/C 8/12

3

SHIPPED

SHIPPED

SHIPPED

SHIPPING

W/C 8/12

4

SHIPPED

SHIPPED

SHIPPED

SHIPPING

W/C 8/12

5

SHIPPING

SHIPPED

SHIPPING

SHIPPING

W/C 8/12

6

SHIPPING

SHIPPING

SHIPPING

SHIPPING

W/C 8/12

7

SHIPPING

SHIPPING

SHIPPING

W/C 1/12

W/C 8/12

8

W/C 1/12

W/C 8/12

W/C 15/12

W/C 1/12

W/C 8/12

9

W/C 1/12

W/C 8/12

W/C 15/12

W/C 1/12

W/C 8/12

10

W/C 1/12

W/C 8/12

W/C 15/12

W/C 1/12

W/C 8/12

11

W/C 1/12

W/C 8/12

W/C 15/12

W/C 1/12

W/C 8/12

12

W/C 1/12

W/C 8/12

W/C 15/12

W/C 1/12

W/C 8/12

13

W/C 8/12

W/C 8/12

W/C 15/12

W/C 1/12

W/C 8/12

14

W/C 8/12

W/C 8/12

W/C 15/12

W/C 8/12

W/C 8/12

15

W/C 8/12

W/C 8/12

W/C 15/12

W/C 8/12

W/C 8/12

16

W/C 15/12

W/C 15/12

W/C 15/12

W/C 15/12

W/C 15/12

We appreciate your understanding and patience as we finalize these details. We believe this move will allow us to deliver even more innovative and high-quality instruments in the future.

If you have any questions, please don't hesitate to reach out to our support team here. We'll be updating this page regularly with the latest information.